Accountability ChartRoles & responsibilities
Makers Woodshop · Est. 2015 · Baltimore, MD
The right people
in the right seats
Every function the company must perform, the single owner accountable for it, and a deliberate plan to hire the founder out of the seats he holds today. One business, built one slab at a time — and structured to scale beyond any one person.
11 yrs
Operating · Est. 2015
5
Revenue lines
10
People on the bus
100%
Maryland hardwood
2
Locations · Shop + Showroom
The Accountability Chart
Anchored — right person, right seat
Founder-held — Jason filling, hire planned
Open seat — to hire
Visionary
Jason
Founder & CEO
- Vision, brand & big ideas
- Product R&D — live-edge & epoxy lines
- Largest accounts & key relationships
- Business development & new revenue
- Company culture
Also sits in 3 of the seats below — two with a hire planned
Integrator
Jonathan
Founder & COO
- Runs the day-to-day
- Leads, manages & holds the team accountable
- Owns the P&L & weekly numbers
- Removes obstacles, drives execution
- Harmonizes the three functions
Sales & Marketing
Sales & DesignAnchored
James
Sales & Design Lead
- Residential, commercial & hospitality sales
- Custom design with clients
- Catonsville showroom & retail
- Quotes & client experience
- Showroom events
Social Media & MarketingAnchored
Mythe
Social & Marketing Owner
Co-seat with Jason
- Social content & channels
- Email & newsletter
- Brand, print & campaigns
- Promotions & lead generation
Web Architecture & SEOAnchored
Ian
Web & Search Lead
- Website architecture & UX
- Technical & local SEO
- Search content & landing pages
- Analytics & conversion tracking
Workshops & ClassesFuture hire
Jason
Founder — filling for now
Seat to fill → Education Lead
- Public woodworking & epoxy classes
- Scheduling & hosting
- Community & date-night experiences
- Workshop revenue line
Operationsheld by Jonathan / Integrator
Lumber & Sawmill YardAnchored
Jonathan
Yard & Lumber Lead
- Log purchasing — fallen MD hardwood
- Sawmill & kiln-drying
- Dimensional lumber & slab sales
- Equipment & slab rentals
- Yard, machines & delivery
Production / ShopAnchored
Mccabe
Shop Manager
- Shop schedule & build flow
- Shop purchasing, tools & warranty
- Quality control
- Leads the finishing team
Transition: step off the tools as the shop scales
Lead FinisherAnchored
Travis
Master Finisher
- Finishing, sanding & oils
- Epoxy pours & polishing
- Highest-craft pieces
- Tools, dust collection & shop care
Shop TechDeveloping
Will
Finisher in training
- Finishing support & prep
- Sanding & cleanup
- Growing under Travis
Finance & Admin
Bookkeeping / AR · APAnchored
Kaelyn
Bookkeeper
- Invoicing & collections
- Accounts payable
- Balances the books
- P&L reporting
Finance & PeopleFuture hire
Jason
Founder — filling for now
Seat to fill → Controller / Ops Mgr
- Budgets & cash-flow forecasting
- Insurance & compliance
- Payroll & HR / hiring
- KPI scorecard
Optional nextOpen
2nd Skilled Finisher
As production scales
- Removes the single-finisher bottleneck
- Absorbs volume from Travis
The Founder Hand-off Plan
De-risking the founder
Jason currently anchors five seats. Four are deliberate placeholders with a clear succession path; one is his permanent seat. The plan below is what turns a founder-dependent shop into a scalable company.
Role Jason holds today
Transitions to
Trigger to hire
Social media & marketing
Shared with Mythe
Now co-owned — shift the load off the founder over time
Workshops & classes
Education Lead
When class cadence holds above monthly
Finance, insurance & HR
Controller / Ops Manager
At the next revenue & headcount threshold
B2B sales & client design
Sales & Design (James)
In progress — handing off now
Vision, top accounts, product R&D, culture
Stays with the Visionary
Permanent — the founder’s true seat